Waiheke Wine & Food Festival Terms & Conditions

  1. The Go Media Waiheke Island Wine and Food Festival Passport acts as the festival entry ticket. Festival goers need to present their Passports at all participating Vineyards to get it stamped and redeem the Vineyard offering. Passport holders are to show their passports at participating local businesses to redeem special offers and deals as advertised and specified in the Festival Passport and website.
  2. Festival shuttles and transport are available to all Festival Transport ticket holders. Transport tickets need to be presented before boarding ferries or shuttles.
  3. It is against the law to serve alcohol to minors.  If vineyard staff are unsure of your age, you will be asked for identification, and if you are unable to provide identification you will be refused service. Acceptable ID: Hospitality Card 18+, a New Zealand Driver’s License, New Zealand or Foreign Passport.
  4. Anyone showing signs of intoxication may be refused entry to any participating Festival sites. Look after your group, drink plenty of water, and pace yourself.
  5. The Ticket Holder will be required to leave the venue if he or she: Engages in conduct which unreasonably interferes with the enjoyment of the Festival by the patrons; hampers or impedes the conduct of the Festival; breaches any by-laws or orders applicable to the venue.
  6. No food or beverage may be taken into the Festival. On all participating festival sites, any unauthorized food and drink will be confiscated.
  7. Tickets are non-refundable, non-transferable, and non-redeemable for cash. However, in the unlikely event that The Go Media Waiheke Island Wine and Food Festival is cancelled, and the festival is not rescheduled, tickets will be refunded at point of purchase (less credit card fees).
  8. The Go Media Waiheke Island Wine and Food Festival is designed to take place during COVID-19 Alert Level 1 only. In the event of a New Zealand COVID-19 alert level shift, the event will be postponed to 8, 9 and 10 October 2021.
  9. If the Festival cannot take place (in whole or in part) due to an event, circumstance, or situation outside of the Organiser’s reasonable control (including but not limited to any act of God, natural disaster, fire, flood, pandemic, council or government sanction or order, actions or decisions of police or other authorities, act of terrorism, war or industrial action) (“Force Majeure Event”) then the Organiser may, at their sole discretion:
    (a) Postpone the Festival: Provided that the Festival is postponed within twelve (12) months of the original advertised Festival dates, the Organiser may continue to hold payment for the Festival Ticket and you shall not be entitled to a refund. Instead, you shall have the right to use the Festival Ticket to attend the postponed Festival. If the Festival is not postponed within the specified period above, it will be considered a cancellation in accordance with clause 2(b) below.
    (b) Cancel the Festival: If the Festival is cancelled by the Organiser due to a Force Majeure Event, then the Organiser may in their sole discretion elect to grant a refund (less credit card fees).
  10. Admission is at Ticket Holders own risk. The Organiser will not be held liable for any loss, injuries or damages sustained at this Festival including damage, theft or losses to property and motor vehicles.
  11. Ticket Holders who travel on any Fullers360 vessel are subject to Fullers360 Terms and Conditions and Code of Conduct available online.
  12. Artist line up and billed attractions may be subject to change.
  13. A condition of entry to the Festival is that Festival Passport holders consent to being filmed and/or photographed for use in television, video, social media posts or advertising, web or printed promotional material. Ticket Holders also consent to a drone operating above them at the Festival. Photographs taken at The Go Media Waiheke Island Wine and Food Festival may be used for promotional and marketing purposes.
  14. By sharing photographs and videos via Social Media in relation to The Go Media Waiheke Island Wine and Food Festival, you grant to Festival organisers and event partners a non-exclusive, royalty-free license to use, modify, delete from, add to, publicly display and/or reproduce, your photos and videos (content), including without limitation in any online media formats and through any social media channels, social media marketing, e-newsletters, pages or accounts.
  15. Attendance information will be collected for the purpose of contact tracing and may be disclosed to the Ministry of Health should the need arise.
  16. Ticket Holders agree that it is an essential condition of issuance of Tickets and the right of admission to the Festival conferred on the Ticket Holder that any person at, or entering, or attempting to enter, the Venue is expressly prohibited from:
    • Holding or bringing any prohibited or restricted items (to be assessed at the discretion of the security and Festival management) including, without limitation; alcohol; illicit drugs; knives; weapons; fireworks; glass; cans; bottles; compressed gas containers; political, religious, offensive or race-related banners, signs, slogans or materials; flares; air horns; sound amplifiers including loudhailers; toy guns or water pistols; smoke bombs and flag sticks; commercial standard recording devices; dogs or other pets; laser pointers;, skateboards, roller blades, scooters or bicycles; or items that may interfere with the enjoyment, comfort or safety of other persons or security at the Venue (“Prohibited Items”);
    • Engaging in disruptive or dangerous behaviour including, without limitation; throwing, casting, thrusting or firing any objects; instigating violence, racism or xenophobia; behaving in a way that others may interpret as provocative, threatening, discriminatory, or offensive; creating any threat to the life or safety of themselves or others, or harming another person in any way whatsoever
  17. The Ticket Holder and Organiser (“Parties”) acknowledge that there is currently a respiratory illness outbreak caused by a novel coronavirus (“COVID-19”). The parties agree that where it is impossible or unreasonably impractical for the Festival to take place due to any cause or event in connection with the COVID-19 or any other communicable disease, it shall be treated as a Force Majeure Event in accordance with clause 2, regardless of whether the parties could have reasonably foreseen the risk of such Force Majeure Event at the time of purchase of the Festival Ticket.